We took over the Kingsbridge Membership Club health insurance platform from a third-party web development agency, migrated it from vendor-controlled accounts to Kingsbridge-owned infrastructure, and fixed bugs to ensure seamless platform operation.

THE CHALLENGE

Kingsbridge required taking over their health insurance membership platform from a third-party web development agency and migrating it from vendor-controlled accounts to Kingsbridge-owned infrastructure. The platform, originally built with Sanity CMS (headless CMS), React.js, Remix.js, and integrated with AWS, needed to be transferred while fixing existing bugs and ensuring continued operation of all features including client management, doctor-patient communication, and Zendesk integration.

  • Taking over platform from third-party web development agency
  • Migrating from vendor-controlled accounts to client-owned infrastructure
  • Identifying and fixing existing bugs in the platform
  • Transferring all content, data, and configurations from existing Sanity CMS to new account
  • Migrating Vercel deployment and configurations to new Vercel account
  • Ensuring AWS integration continued to work properly after migration
  • Maintaining all existing React.js components and functionality
  • Preserving CI/CD pipeline for continuous deployment on staging and production
  • Ensuring zero downtime during the migration process
  • Maintaining all platform functionality and integrations throughout the transition

Taking over a health insurance platform from a third-party agency and migrating it from vendor-controlled accounts to client-owned infrastructure required careful planning to ensure all content, configurations, and deployments were transferred seamlessly while identifying and fixing existing bugs, and maintaining all platform functionality including Zendesk integration, tier-based user management, and React.js components.

THE RESULTS

After 4 weeks of dedicated effort, the project delivered outstanding results:

  • Successful Takeover: Successfully took over platform from third-party agency and assumed full responsibility
  • Account Ownership: Transferred platform to Kingsbridge-owned Sanity CMS and Vercel accounts
  • Bug Resolution: Identified and fixed existing bugs to ensure platform stability and reliability
  • Zero Downtime: Completed migration without service interruption, ensuring continuous platform availability
  • Data Integrity: Ensured all content, data, and configurations were preserved during migration
  • Platform Functionality: Maintained all existing features including Zendesk integration, tier-based user management, and React.js components
  • CI/CD Preservation: Maintained continuous deployment pipeline with automatic rebuilds on staging and production
  • AWS Integration: Ensured AWS integration for database and asset storage continued to function properly
  • Seamless Transition: Maintained all platform functionality and integrations throughout the migration
  • Ongoing Support: Established continued support for the Sanity CMS, Remix.js, and React.js platform

OUR ROLE

As the Lead Developer, our team took over the Kingsbridge Membership Club health insurance platform from a third-party web development agency and managed the complete migration from vendor-controlled accounts to Kingsbridge-owned infrastructure. We migrated all content, configurations, and deployments, identified and fixed existing bugs, and ensured all platform functionality including Zendesk integration, tier-based user management, and React.js components continued to operate seamlessly while providing ongoing platform support.

PROJECT DETAILS

PLATFORM TAKEOVER

  • Assumed responsibility for health insurance platform from third-party web development agency
  • Conducted comprehensive code review and platform assessment
  • Identified existing bugs and issues requiring fixes
  • Documented platform architecture, integrations, and dependencies
  • Established understanding of all platform features and functionality

BUG FIXES & RESOLUTION

  • Identified and fixed existing bugs in the platform
  • Resolved issues with React.js components and user interactions
  • Fixed problems with Zendesk integration and data synchronization
  • Addressed issues with authentication flows and user management
  • Fixed bugs in dashboards, tables, forms, and other UI components
  • Ensured all platform features functioned correctly after fixes

SANITY CMS MIGRATION

  • Migrated all content and data from previous vendor's Sanity CMS account
  • Transferred content models, schemas, and configurations to new Kingsbridge-owned account
  • Preserved all CMS capabilities including asset management, pages, insurance tiers, and client lists
  • Maintained client import/export functionality and tier assignment management
  • Configured appropriate access controls and user permissions in new account
  • Ensured all content relationships and references were preserved

VERCEL DEPLOYMENT MIGRATION

  • Migrated Remix.js application deployment from previous Vercel account to Kingsbridge-owned account
  • Transferred all Vercel configurations, environment variables, and settings
  • Maintained CI/CD pipeline for continuous deployment
  • Preserved automatic rebuilds on staging and production environments
  • Ensured domain and DNS configurations were properly transferred
  • Validated deployment functionality and performance in new Vercel account

AWS INTEGRATION MAINTENANCE

  • Ensured AWS services for database and asset storage continued to function properly
  • Verified Sanity CMS API access to AWS resources remained secure
  • Maintained efficient data flow between Sanity CMS and AWS infrastructure
  • Validated asset storage and retrieval performance
  • Confirmed scalable architecture remained intact

PLATFORM VALIDATION & TESTING

  • Verified all integrations between Sanity CMS, Remix.js, and React.js application
  • Tested platform functionality including Zendesk integration and user workflows
  • Validated that all content, features, and insurance tiers were accessible
  • Tested authentication flows, dashboards, tables, forms, and all UI components
  • Confirmed zero downtime during migration process
  • Ensured seamless user experience throughout transition
  • Validated data integrity and completeness after migration

TECHNOLOGIES USED

WHY THIS MATTERS

Account ownership and infrastructure control are critical for business independence and security, especially for health insurance platforms handling sensitive medical data. This project demonstrates how to successfully take over a complex platform from a third-party agency and migrate it from vendor-controlled accounts to client-owned infrastructure while fixing existing bugs, maintaining all functionality including Zendesk integration, tier-based user management, and React.js components, ensuring data integrity, and providing continued support.

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